NHTSA Complaint #11434884 — 2015 HYUNDAI SANTA FE

2014 Hyundai Santa Fe Limited Ultimate 3.3L Vin F 114,441 miles No prior mechanical issues, pulled out on busy highway and pushed the gas pedal to merge into traffic. Upon pushing the gas pedal the car revved high rpms but would only go 5 mph. I was afraid I was going to get rear ended so quickly pulled off the road. Pulled off the road and restarted the car, the check engine light came on and the engine was shuddering and shaking. Put car in drive and there was no power took about 300 feet to get vehicle up to 30mph. Upon driving further had smell of exhaust fumes. Took the vehicle to the Courtesy Hyundai in Tampa and awaited the diagnosis on 5/22. Initial codes P0018, P2A03, and P0088 misfires on cylinders 2,4,6. Dealer said the CVVT Timing chain and tensioners were bad. I asked if I paid the $3800 if it would remedy the concerns. They told me only way to guarantee would be to put a used motor in the car. Compression was good in the engine. Service person said for $1500 more an engine was the best bet. We agreed told them to replace at $5400. Over the next few weeks we were told the engine was on order to later find out they had never ordered the engine. This happened twice, finally they said I would have to source the engine. After numerous lies, the service tech we learned was fired. The new engine quote came back at $8700. We had two separate cases with Hyundai USA the last being #18440449. I find it odd that the dealership had 50-60 Hyundai Sports awaiting replacement engines from Hyundai, yet they could never tell me what was wrong with my vehicle. Service tech of 23 years couldn't identify the issue. We removed the vehicle from the dealership on 7/31 wasting 10 weeks for no help from Hyundai. I believe Hyundai is having the same issue with the 3.3L as they are with the 2.4L Sport models.