NHTSA Complaint #11434849 — 2006 DODGE MAGNUM

The engine in my 2006 dodge Magnum has begun stalling out after fueling precisely as described in NHTSA action number PE13016. The first time it happened I was in the middle of a U-turn at a busy intersection. The engine died and I lost power steering and power brakes. I was able to brute-force the steering wheel and narrowly avoided hopping the curb and hitting the light pole on the corner. This light pole might have just as easily been a pedestrian. I called my local Dodge dealer (Ontario Dodge, Ontario California) to explain the problem and arrange to bring the car in. I let them know that I was aware that this issue was addressed under NHTSA action number PE13016 and should be covered under the lifetime warranty extension. I was told by the service adviser that I am required to drop off my car and that it would be 7-10 days before they would look at it. I suggested that they put me on a list and I could bring my car in 7-10 days at a time when they were able to look at it. They were unwilling to do this. They're insisting that my car sit in their lot for 7-10 days before they will even look at it. This isn't a scheduling issue. I can go on their website today and schedule my car for any other service tomorrow. No, this is a punitive action. Clearly they don't want to do the repairs and they're hoping I'll just go away by making it unreasonably difficult; not to mention expensive considering that a rental car will now be required. Chrysler and their dealers are not acting in good faith with regards to their agreement with the NHTSA and PE13016. In my experience and opinion they're doing whatever they can to evade these repairs. I'm a little disappointed that a full recall wasn't ordered. The agreement the NHTSA made with Chrysler left them with a little too much wiggle room in my opinion.