NHTSA Complaint #11434387 — 2015 FORD MUSTANG

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11434387
Vehicle	2015 FORD MUSTANG
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	September 8, 2021
Date Filed	September 26, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Driving in town when the front passenger window began to continually drop about half inch and close again. When I got onto the highway the front passenger door unlatched and the 'door open' alert displayed. This happened several times during one driving trip. I stop and reclose the door and take off again. This has happened several times during different driving trips. In the meantime the window continues to go up and down. That tells me that the door in not latching properly. My VIN number does not appear to be included in the 20V331000 2015 ford mustang recall dated 2020-06-07 as I have not received a recall letter from ford.

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