NHTSA Complaint #11434373 — 2015 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11434373
Vehicle	2015 FORD FUSION
Component	ENGINE
Date of Incident	September 18, 2021
Date Filed	September 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2015 Ford Fusion SE with 99k miles, well maintained and only two owners. Driving car down highway and engine begins to shudder. Pulled over as check engine lights were flashing and engine in critical condition. Had to tow car to nearest Ford delearship which is Maxwell Ford in South Austin, Texas. Ford mechanics determined it was MISS FIRE ON CYLINDER 2 VALVE BROKEN IN CYLINDER HEAD and need complete engine reassembly. Ford quoted $7,871.21 for a new engine block. Car not under warranty and they did not offer to pay. Also charged $238.07 to evac the AC. Reading about hundreds of complaints across carcomplaints (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml) as well as the current class action lawsuit that was filed in December 2020 (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml).

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