NHTSA Complaint #11434297 — 2017 LAND ROVER DISCOVERY SPORT

I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.