NHTSA Complaint #11434062 — 2015 JAGUAR XF

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11434062
Vehicle	2015 JAGUAR XF
Component	ENGINE
Date of Incident	September 6, 2021
Date Filed	September 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My vehicle has about 68k miles, I have always serviced the vehicle properly. While driving the car my steering locked up and my vehicle lost all power on a busy road with my children in the car. Luckily we are safe but this is very dangerous. I have had the car inspected by several certified and insured mechanics and the engine pulley broke off of my engine block causing my entire engine and steering to shut down. Every mechanic says this is not normal and should not have happened at this mileage or without a huge impact and they all agree it is a safety hazard especially since the car gave no waring of engine needing to be serviced.

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