NHTSA Complaint #11433843 — 2008 LINCOLN MKZ

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11433843
Vehicle	2008 LINCOLN MKZ
Component	SERVICE BRAKES
Date of Incident	May 21, 2021
Date Filed	September 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Acutely while driving, the brake petal went all the way to the floor. The brakes slowly slowed the car but didn’t stop it. Car was towed to the dealership May 21st. I was refused a loaner. Despite receiving two separate notices (one of which was after they had my car) telling me to go get the free fix, they have failed to provide the part. Leaving me without a car for four months. This has to be past a customary fix time.

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