NHTSA Complaint #11433803 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11433803
Vehicle 2014 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Started experiencing engine issues around 100,000 miles/6 years with Kia Soul, including very sluggish acceleration, not shifting gears properly or when needed on Highway. A couple of different technicians/dealers looked at car and couldn’t figure it out. In June 2020 at 108,151 miles a Kia dealer/servicer determined the catalytic converter was the issue and needed replacement. Kia refused to provide a new one, as it was just outside the 6 year/100,000 mile warranty. Now in September 2021 the car is having the same problems and a Kia dealer/servicer determined the catalytic converter needs to be replaced AGAIN. Kia refused to replace, as they only give a 1 year warranty on the new one they put in June 2020 (doesn’t EPA require a 5 year warranty on new aftermarket catalytic converters?). Contacted Kia Consumer Affairs and have pending escalated claim for them to provide the catalytic converter this time. There is clearly something wrong with the engine that it is causing the catalytic converters to fail so soon. Seems very similar to the vehicles that were included in the $760 million Kia engine settlement.

Related Complaints for the 2014 KIA SOUL

Other ENGINE Complaints

#11719585 My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
#11710655 The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...
#11709713 Summary of Safety Defect: While my 16 year old daughter was driving our 2014 Kia Soul in December 2025, the car sudde...
#11700997 Subject: Reimbursement Request for Engine Defect Repairs - VIN [XXX] Dear Kia Consumer Assistance Center, I am reque...
#11699520 Engine failing, pistons, and major oil consumption

Recent Complaints for the 2014 KIA SOUL

#11719585 VEHICLE SPEED CONTROL My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
#11714247 ENGINE AND ENGINE COOLING The contact owns a 2014 Kia Soul. The contact stated that while driving 30 MPH uphill with her daughter and her small...
#11713895 ENGINE AND ENGINE COOLING The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine lig...
#11710655 ENGINE AND ENGINE COOLING The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...
#11710655 SERVICE BRAKES, HYDRAULIC The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...
Check any vehicle history by VIN - Free vehicle history report