NHTSA Complaint #11433724 — 2019 BMW 540I

The contact owns a 2019 BMW 540I. The contact stated while driving 60 MPH, the contact pressed the button on the gear shifter and the vehicle inadvertently shifted into NEUTRAL. The contact then shifted back into DRIVE. The contact continued driving with no further issues. However, the contact concern was that there should be no reason for the gear shifter to change gear with little to no pressure on the gear shifter from an inadvertent touch of the button on the gear shifter. The contact took the vehicle to the local dealer to be inspected however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,500.