NHTSA Complaint #11433648 — 2020 LAND ROVER DEFENDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11433648
Vehicle	2020 LAND ROVER DEFENDER
Component	VISIBILITY/WIPER
Date of Incident	August 18, 2021
Date Filed	September 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.

Related Complaints for the 2020 LAND ROVER DEFENDER

Other VISIBILITY/WIPER Complaints

#11717917 — February 13, 2026 — We have had our vehicle for 3 years and had to replace our windshield twice from random cracks starting from the exte...

#11547487 — September 30, 2023 — 2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no ev...

#11491779 — November 1, 2022 — My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks...

#11435211 — October 2, 2021 — Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the p...

#11364755 — October 16, 2020 — I WAS AT A RED LIGHT AND COULD NOT TURN ON THE WINDSHIELD WIPERS DURING A RAINSTORM. I TOOK A VIDEO OF THE INCIDENT ...

Recent Complaints for the 2020 LAND ROVER DEFENDER

#11712928 — ELECTRICAL SYSTEM — January 23, 2026 — The DC to DC converter for the Hybrid 48v Electrical system has failed. This puts the vehicle at risk of a fire. The...

#11709603 — ELECTRICAL SYSTEM — January 8, 2026 — The DC/DC converter is failing on the vehicles regularly. This results in the vehicle losing power and shutting down ...

#11709603 — ENGINE — January 8, 2026 — The DC/DC converter is failing on the vehicles regularly. This results in the vehicle losing power and shutting down ...

#11709603 — STEERING — January 8, 2026 — The DC/DC converter is failing on the vehicles regularly. This results in the vehicle losing power and shutting down ...

#11692533 — ELECTRICAL SYSTEM — October 10, 2025 — While using the heated steering wheel function on my 2020 Land Rover Defender, the steering wheel began to overheat s...