NHTSA Complaint #11433604 — 2019 BUICK ENCORE

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield wipers stop and or turn on intermittently. They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. 2. How was your safety or the safety of others put at risk? My safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? On Friday 24 Sep 2021 the car will be inspected by a certified Buick mechanic. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related.