NHTSA Complaint #11433483 — 2013 KIA OPTIMA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11433483 |
| Vehicle | 2013 KIA OPTIMA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I understand this will not sound like a safety issue, as I felt the same initially, but it is. My paint has been peeling off my Kia Optima for almost two years and sometimes the paint comes off in little pieces and other times it peels off in 6-12 inch sheets. Paint will come off during driving and while being washed. When driving the paint will fly to the back of my car and land of the ground, looks like snow is flying thru air. I have had safety issues to date. First tIme was on my way to work and a large section of paint came up from the bottom of the windshield area and stuck to my windshield. Not only did it scare me, but it blocked my vision.windshield wipers would not move it. I had to quickly pull over to remove it. Second time the same thing happened, but it landed on the windshield of the car behind me. I was unaware it happened until they pulled up next to me at the red light and got out of their vehicle to yell at me and removed the paint sheet. I understand this might not sound serious, but when something comes flying out of nowhere and lands on your windshield blocking your sight it is quite terrifying. I am not sure if this has happened to others with my same paint defect, but I know by researching my paint defect over the past two years, there are thousands of complaints on the internet about paint peeling off. When I contacted Kia in 2019 (corporate in Irvine, Ca), they informed me it was definitely a paint defect that originated during the painting process. Since there was not a recall isued, they were not going to pay for the car to be re-painted. At that time only the top of my car was affected, but now the majority of my car is losing paint. At this time I am wanting Kia to pay to have the car repainted, refund the cost of the vehicle or provide a credit to put towards a new car. At this point my vehicle is basically worthless because I can't sell it as is and trading it in results in me only getting approximately 30% of what the value is.
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