NHTSA Complaint #11433470 — 2014 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11433470
Vehicle	2014 FORD EXPLORER
Component	ENGINE
Date of Incident	July 20, 2020
Date Filed	September 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

7/20/2020 and before, dashboard light came on with message "check charging system" then steering wheel locked up, turned off engine, waited 2-3 seconds, turned back on and its okay. Kept doing this once in a while, bought new battery, message kept coming on. 07/28/2021 message came on saying "something is draining the juice out of battery". This message came on after we bought a new battery. Told Ford company when getting oil change, they said my battery is charged okay. They don't know whats causing it.

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