NHTSA Complaint #11433398 — 2011 TOYOTA CAMRY

UNKNOWN Dashborad on my Toyota is very sticky and Toyota customer service told me that there was a recall back in April 2018 and it expired in Dec 2020. They mailed me a notice but I never recieved that noticed. Because during the same time I sold my property and moved to TEXAS from California. May be that is why I did not recieved that noticed. So now my concern is What causing the dashboard to be sticky? Is there any chemical that causing the dashboard to be sticky and how it may effect if somebody's health if he is keep driving the car with sticky dashboard? Is there any way to get recall details of why the dashboard is sticky? Toyota don't want to answere any of these questions.The only thing they told me that "It was not a safety recall, it was a part of customer support program". How they decide that it was not a safety issue? Have they done any investigation and proof that it is not a safety issue? If they did then why can't they give that information to customer? So I will please request NHTSA to investigate this sticky dashboard issue to make sure there is no health safety issue. Otherwise I will be putting my and my family health on risk. If there is any health issue due to any chemical in dashboard which cause it to be sticky then this recall should have been mandotary which usually don't have any expiry. I will appreciate your cooperation and any information regarding the recall regarding this sticky dashboard and how it effect on somebody health. thanks