NHTSA Complaint #11433288 — 2019 MERCEDES-BENZ E 450

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11433288
Vehicle 2019 MERCEDES-BENZ E 450
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Central digital driver cluster and lighting behind all speedo/tachometer randomly turns off while driving unexpectedly then fades back on. - can not see control indicators for adaptive cruise control when display fades out - can not see what gear the transmission is in when display fades out - at night can not see speedo, tach, or any items on the display when it fades out Dealership said they could not duplicate and didn't want to replace the cluster, because they have to send the part back to mercedes engineering and if the part wasn't faulty, the dealership would have to absorb the cost of repair. This happens every time I drive the car. Contacted Mercedes USA customer service and they have not been responsive.

Related Complaints for the 2019 MERCEDES-BENZ E 450

Recent Complaints for the 2019 MERCEDES-BENZ E 450

#11668083 ELECTRICAL SYSTEM I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single ...
#11668083 ENGINE I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single ...
#11668083 POWER TRAIN I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single ...
#11658594 ELECTRICAL SYSTEM The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself...
#11658594 POWER TRAIN The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself...
Check any vehicle history by VIN - Free vehicle history report