NHTSA Complaint #11433270 — 2017 LINCOLN CONTINENTAL

Defective E-Latch (press button activated door latch), rear passenger side door. The button is defective- subject to recall, however, my VIN not included. In addition to the defective button installed on our car; this car has a safety design defect in that the manufacturer has not provided the rear passengers a mechanical means of escape in the event of an accident and the button malfunctions or is defective (as is the case with our vehicle). The manufacturer provides such a latch for the front seat passengers. But apparently had no concern for the safety of the rear passengers. I called Lincoln and alerted them to my concerns- they refused to replace my defective button (car out of warranty and not subject to the VIN specific recall) and similarly were unconcerned regarding my concerns over the hazards presented by the negligent design. All of these cars should be recalled and those E-Latches replaced and the rear doors retrofitted with an emergency mechanical latch.