NHTSA Complaint #11433268 — 2006 INFINITI M35 AIR BAGS

Complaint Details

ODI Number	11433268
Vehicle	2006 INFINITI M35
Component	AIR BAGS
Date of Incident	August 27, 2021
Date Filed	September 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Made takata airbag recall appointment with Dealer on August 27, 2021. Then dropped car off dealer at 2pm, September 1, 2021. Today it is September 16, 2021--the job is supposed to take 2 hours. The dealer still has my car. So I am at 2 weeks and 1 day. The service manager is not returning calls. No loaner car given. That does not seem reasonable. No wonder why there are so many airbag recall not fixed Two weeks and a Day to fix a 2 hour issue. Please Help. Time limits are needed once repair is scheduled.

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