NHTSA Complaint #11433257 — 2017 FORD F-150

Had tire failure on interstate 59 in Alabama. Went to change tire on truck and found lug nut wrench would not fit any of the lug nuts. All lug nuts distorted. Alabama State Trooper came to assist. He had a an electric impact wrench with multiple sockets and found an oversized socket and proceeded to remove lug nuts. Called local Ford dealership ( Cleveland Tn.) that has performed 100% of service on my truck since purchase And was told that lug nuts were swollen…. Asked service manager if they check lug nuts during tire rotation, and was told they inform customers if they need to be replaced.. Asked why I wasn’t informed… Also, is it reasonable to expect a lug nut wrench to fit in a roadside emergency? Replied that other auto manufacturers have the same problem.. Apparent design issue. Two piece hollow cap design hex collapses / distorts when torqued. Service techs just move to a larger socket which further distorts during impact wrench torquing.