NHTSA Complaint #11433158 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11433158
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2021
Date Filed	September 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The display screen seems to be separating from the internal screen. The this separation is causing touch input that is not done by me. It causes random changes including the display of the back up camera while driving in a forward motion. This can be alarming to the driver as it makes you think your vehicle has come out of gear into reverse as well as serve as a general distraction. The first few times it happened to me, I slammed on breaks in traffic almost causing an accident. The dash/console also randomly reset itself.

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