NHTSA Complaint #11433060 — 2011 FORD FUSION

The contact owns a 2011 Ford Fusion. The contact stated that upon start-up of his vehicle, the power steering fault warning light would illuminate on the instrument panel. Initially, the contact stated that excessive force was needed to steer the vehicle. The contact stated that the vehicle would resume normal operation upon restart. Recently, the contact stated that the failure persisted after the vehicle was restarted. The contact made multiple attempts to reach the dealer and the manufacturer and left several voice messages however, the contact had not heard back from the dealer nor manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 105,000