NHTSA Complaint #11433001 — 2015 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11433001
Vehicle 2015 FORD FLEX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

We were on the way back from the grocery store on September 4th, 2021. We were traveling on the freeway at about 60mph when the car suddenly lost power. The only warning light was a wrench on the display. All electrical power remained on but there was no engine power and no acceleration. We were fortunate there was a shoulder where I was able to pull over. I coasted the car down the exit and onto a street away from traffic. I waited about 10 minutes, turned the car off and turned it back on and it started. The wrench light on the display was off. I called the local Ford Dealership and the Service Advisor said there were no recalls and that I would need to pay for a diagnostic check. The issue has not reoccurred.

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