NHTSA Complaint #11432932 — 2011 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11432932
Vehicle	2011 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	September 25, 2020
Date Filed	September 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.

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