NHTSA Complaint #11432778 — 2005 DODGE RAM

The contact owns a 2005 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle was wobbling. The vehicle was taken to the dealer and diagnosed that there was a thumb-sized crack on the driveshaft. The two universal joints and the driveshaft assembly were replaced. The contact later was made aware that NHTSA Campaign Number: 14V796000 (Power Train) was associated with the VIN and was related to the failure. The contact requested reimbursement from the manufacturer however, the manufacturer denied the contact's request for reimbursement stating that the vehicle was outside the warranty period and had no active service contract. The contact was also informed that the case opened did not meet the criteria for reimbursement, and that the parts requested for reimbursement was not a part of the recall repair parts. The vehicle remained at the dealer for the three recalls associated with the VIN. The failure mileage was 211,000.