NHTSA Complaint #11432737 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11432737
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	September 4, 2021
Date Filed	September 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My power steering quit working. The screen said “Power Steering Assist Fault”. It was inspected by a Ford Dealership and not covered under warranty due to mileage. My safety & the safety others was put at risk when on the road driving at slower speed to control and steer the car. The problem has been confirmed by the local Ford Dealership. It has not been inspected by anyone other than the dealership. There were no warnings prior to failure. As soon as I turned the car on, the message “power steering assist fault” came on and I had no Power steering.

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