NHTSA Complaint #11432717 — 2016 FORD FLEX

The passenger side seat belt tightens on passenger while driving. It tightened on one passenger so tight; there became a need to cut the belt off! The second time it tightened on the passenger while driving, but did not tighten to the point of needing to cut the belt. When I took the vehicle to the dealership they didn’t seem to interested in the issue, however the service tech and the mechanical tech reportedly did drive the vehicle (saying the passenger pulled on the seat belt and it was working properly). However the tension tightens without notice on the passenger side front seat and today the alarm for no seatbelt didn’t even come on when the passenger was unbuckled when the vehicle was driven!!