NHTSA Complaint #11432472 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11432472
Vehicle 2021 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

Charging Fault Error came on as my wife was driving home when her 2021 Jeep Wrangler 4XE suddenly shut off and came to a immediate halt. She was barely able to prevent a major accident, which could've caused serious injury to herself and others on the road. Vehicle would not restart and was not even able to put the vehicle in neutral to push out of harm's way. The moment it happened I received a message on my Jeep UConnect app that a Charging Fault Error occurred. I didn't know what this meant, but about 60 seconds later my wife called me in distress and told me what happened. She was terrified couldn't even drive the rest of the way home and had to stand in 100F heat for an hour waiting for a tow truck. Result: The Jeep Wrangler 4XE is still in the shop (it's been in the dealership for over 3 weeks now, and we've owned it for 3 months and 3500 miles. They have no diagnosis and say they are still ordering parts. Asked 2x to speak with upper management at FCA and was told someone would call in 24 hours, it' been over 72 hours now. Included file of Jeep case number and Jeep 4XE forum with multiple chats on this same issue.

Related Complaints for the 2021 JEEP WRANGLER

Other ELECTRICAL SYSTEM Complaints

#11718397 My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage...
#11718436 Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix ...
#11717746 After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill...
#11717108 The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear ...
#11713446 There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always...

Recent Complaints for the 2021 JEEP WRANGLER

#11718983 STEERING The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve i...
#11718983 SUSPENSION The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve i...
#11718983 WHEELS The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve i...
#11718397 FUEL/PROPULSION SYSTEM My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage...
#11718436 FUEL/PROPULSION SYSTEM Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix ...
Check any vehicle history by VIN - Free vehicle history report