NHTSA Complaint #11432319 — 2013 FORD FUSION

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 75 MPH, the vehicle decelerated independently to 20 MPH. In addition, the engine overheated message was displayed on the instrument panel. The contact mentioned that there was a loud growling noise coming from the vehicle. in addition, the vehicle was placed in Park and the vehicle rolled backwards. The contact stated that the parking brake was activated to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission temperature sensor needed to be replaced. The vehicle was taken back to another dealer where there was a diagnosis taken but the failure was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.