NHTSA Complaint #11432294 — 2014 BMW 535D

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11432294
Vehicle	2014 BMW 535D
Component	ENGINE
Date of Incident	August 16, 2021
Date Filed	September 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My 2014 BMW 535d has barely over 60k miles. Two weeks ago, I received a warning message after turning on the ignition stating that no diesel exhause fluid could be detected. In addition, the message include a mileage countdown starting a slightly over 800 miles. I took the car to Roadshow BMW in Memphis, Tennessee to be repaired. They are telling me that the DEF sensor will have to be replaced. In addition, they said the DEF reservoir will need to be exchanged. The cost for this repair will be approximately $3,352 dollars plus tax. The technician I spoke with said that this is a common issue with BMW's.

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