NHTSA Complaint #11432113 — 2010 MERCEDES-BENZ SPRINTER 3500

The contact owns a 2010 Mercedes-Benz Sprinter 3500. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning. The contact stated that he had to pump the brake pedal several times for the vehicle to come to a complete stop. The contact had initially taken the vehicle to an independent mechanic where he had the brake pads and rotors replaced; however, the failure persisted. The contact then took the vehicle to a dealer where they performed an inspection and found no defects with the vehicle. The manufacturer was also notified of the failure and informed him that there were no open recalls on his vehicle. The vehicle was not repaired. The failure mileage was approximately 74,500.