NHTSA Complaint #11432019 — 2013 NISSAN PATHFINDER

The contact owns a 2013 Nissan Pathfinder. The contact stated she was starting the ignition but was unable to shift gears out of Park. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V142000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure and referred her to the local dealer to diagnose the vehicle. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced and for several recall repairs to be performed on the vehicle. The contact was informed that NHTSA Campaign Number: 14V142000 (Power Train) was not performed. The vehicle was not repaired. The failure mileage was approximately 152,000.