NHTSA Complaint #11431988 — 2021 TOYOTA RAV4 HYBRID

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11431988
Vehicle 2021 TOYOTA RAV4 HYBRID
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 8,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

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