NHTSA Complaint #11431825 — 2015 FIAT 500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11431825
Vehicle 2015 FIAT 500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am a retired master certified automotive technician. Ever since I bought this 2015 Fiat 500e [it is battery electric] in 2017 with NO warning all kinds of trouble/service lights will go on as the car shuts down & stops as if it was thrown into Park, & most of the time it does this it is at highway speeds on crowded L.A. freeways, which has become very close to getting me killed several times I have taken it to local dealers for this problem since shortly after I bought it in 2017, long before the bumper to bumper warranty expired. Most of the time the dealer reads/clears the codes, then parks it in a back lot for days, weeks, & months, then after a while tells me it's done & I can pick it up, but normally within 100 miles the exact same thing happens so I have to take it back to the dealer. Most recently it did not even make it off the dealers lot before it did it. The latest dealer I have been taking it to for this problems, [5 times in a few months] clearly doesn't know the car or what they are doing & is now brazenly lying on repair orders. They have also been claiming it had no problems or trouble codes when I brought it in, after the service writer read & printed out dozens of codes, which they promised to give me a copy of but then refused to give to me. Because this is the exact same problem covered by previous recalls on this car I believe dealers have charged for services & doing recalls that they did not do, because I marked the parts & see NO indication they changed the parts required or did the procedures required to perform the services claimed. This car has had the exact same dangerous problems covered by the recalls since I bought it & I must now pay dealers to service it even though the propulsion system is under warranty. At this point I believe this is brazen dangerous widespread fraud with the factories participation

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