NHTSA Complaint #11431777 — 2012 KIA FORTE

Two months after the knock sensor update was completed the motor quit running. Prior to this update the car was running great. Even after the motor bearings supposedly were going bad, the car did not leak or burn oil or antifreeze and had been getting 26 miles per gallon in town. Had we traded in the car before the last update we were offered $5400, now the car is only work $800 in salvage. Kia has refused to assist us in any way on this matter and we are having to seek litigation to get some sort of restitution. If you can help this would be greatly appreciated. When the motor failed the car was traveling at highway speeds and just locked up. My daughter, who is 17 and was driving could have been killed as she had to go from the left lane to the right shoulder without any power or power assisted brakes/steering. This is completely unacceptable and Kia would not offer any compensation in the repair of the vehicle and now is seeking a signature absolving them of any liability in this matter.