NHTSA Complaint #11431762 — 2017 BMW I3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11431762
Vehicle 2017 BMW I3
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I had just turned on the car a few minutes prior to the incident and I was approaching an intersection to turn left onto a 2-lane highway. As I made the left turn, the steering felt wrong like the car was over then under steering. I was able to straighten out, and I felt like the power steering had failed. A quarter mile down the road, I turned left into a gas station, and I could feel the heaviness of the steering. It felt exactly like if the power steering was deactivated. I came to a stop, turn off fans, rolled the window down, and turned the steering wheel to see if there were any odd noises. There weren't. There were no error lamps or messages displayed. I turned off the car for a minute then back on again. The steering felt fine from then on. It felt unsafe because of the sudden loss of expected steering control. I have not yet taken the car to the dealer for this issue, but it was at the dealership two weeks ago for an oil change and inspection.

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