NHTSA Complaint #11431552 — 2015 FORD ESCAPE

Yesterday while driving across a 5 mile long expressway bridge, my car started jerking and the RPMs reved up but I was unable to accelerate. It kept shaking and jerking and barely getting above 30 mph. When I was able to get over to the side, it would no longer move forward. I shut the car off, turned it back on, and it moved forward but I could not re-enter the highway speed traffic. My car was flatbed towed to the closest Ford dealer, who today said the transmission has failed. They quoted me $7000 for a new transmission. My car is a 2015 with 85,000 miles on it. The transmission is no longer under warranty and it gave no indications of beginning to fail before this happened. Having the transmission fail at highway speeds on a 4 lane bridge put my life and the lives of those around me in danger.