NHTSA Complaint #11431400 — 2011 GMC TERRAIN

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11431400
Vehicle	2011 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	August 31, 2021
Date Filed	September 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The liftgate on my 2011 GMC Terrain failed on 8/31/2021. It lifted to the 3/4 setting and then fell, hitting me in the head, and then it lifted back up and then closed. I have tried to operate the liftgate several times following this incident and it continues to do the same thing. I currently have the liftgate in the Off position so that it does not cause bodily injury to anyone else. Please confirm that there will be a recall associated with this incident since bodily injuries were incurred.

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