NHTSA Complaint #11431379 — 2007 TOYOTA COROLLA

The contact owned a 2007 Toyota Corolla. The contact stated while sitting in their vehicle parked, the passenger air bag exploded independently. The contact confimed that there was no impact for the air bag to explode and there were no warning lights at the time. The vehicle was taken to an independent mechanic and repaired the passenger air bag. However, a month later the contact was at a stoplight when the vehicle behind rear-ended the vehicle and caused the contact to rear the vehicle in front of them. The air bags did not deploy. The contact's head hit the steering wheel, which caused injuries to their head, neck, and back. Medical treatment was at the scene and took the contact to the hospital by ambulance. A police report was filed. The vehicle was towed by an independent mechanic and then towed to a local dealer who inspected the vehicle and deemed the vehicle a total loss. The contact's concern was that after doing some research they found out their vehicle had an open recall for the frontal air bags NHTSA Campaign Number: 19v741000 (Air Bags) that they believe their local dealer was aware of the recall but never informed which caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximate 150,000.