NHTSA Complaint #11431287 — 2021 HYUNDAI ACCENT

STEERING issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11431287
Vehicle 2021 HYUNDAI ACCENT
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The car seems to have sort of an alignment problem. Steering keeps going to the left and I constantly have to pull steering to the right. Even with both have on steering wheel the car goes to the left lane. If I make a left turn the steering seems to want to stay to the left and I get the feeling the car is going to flip over. It's like there is a gap in the steering wheel. A miscommunication between the steering and front axle kind of. They tried to fix it three times without any success, and now they are ignoring me, they don't answer my calls. I only drive it to work because I have to. The dealer says it's not that bad. Well maybe it's not that bad to drive it around the block but to drive it one hour everyday is a problem for me, even my right hand and arm start to hurt after half hour of constant dragging. Dealer told me all there accents drive the same. Well for me it means they all have same problem probably. Mechanics told me they get lot of cars with same problem. I am sure they are aware of it. I even took a video while driving to demonstrate defect and definitely it's not safe to drive. They tried to align the car three times at two different dealers with no success. Dealers repair files attached.

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