NHTSA Complaint #11431080 — 2014 AUDI ALLROAD

The contact owns a 2014 Audi Allroad. The contact stated while driving 65 MPH, the Electronic Power Control (EPC) and check engine warning lights illuminated. The contact stated the vehicle went into limp mode and he started hearing an abnormal noise. The contact stated that the vehicle stalled but he was able to park on the side of the road. The contact was able to restart the vehicle within 10 minutes but continued to experience the failure multiple times until he was unable to restart the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 77,018. Consumer was told by the dealer secondary fuel pump had overheated. The invoice states fault code P310P, a TSB (Technical Service Bulletin) of 2043785/8, a recommendation for a repair kit for the fuel pump, and, in addition, a recommendation to replace the fuel pump.