NHTSA Complaint #11430959 — 2017 CHEVROLET COLORADO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11430959
Vehicle 2017 CHEVROLET COLORADO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM

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