NHTSA Complaint #11430697 — 2013 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11430697
Vehicle	2013 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	August 24, 2021
Date Filed	August 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

My 81 year old Mother was driving the vehicle when it just stopped on her on a busy intersection and a tow company and police had to be called. The tow company tried to jump the car and it did not work. The mechanic said that the engine is shot and it only has 124k miles and has been well taken care of and all recalls have been addressed. This is a hazardous and dangerous issue that could have ended badly. I contacted the Hyundai dealer that did my recall to check it and they do not have any appointments until 09-15-2021 which is 3 weeks away. I do not understand how a vehicle that has regular maintenance has the engine just go with no prior warning.

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