NHTSA Complaint #11430612 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11430612
Vehicle 2017 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

AFTER PURCHASING THIS VEHICHLE IN DECEMBER OF 2019 IT HAS REQUIRED 2 NEW BATTERIES UP TO JANUARY OF 2021. THAT MEANS THIS CAR IS ON IT'S THIRD BATTERY. BOTH INSTANCES ENDED UP STRANDING MY SPOUSE. SUBARU COULD NOT DIAGNOSE THE PROBLEM AND JUST REPLACED THE BATTERY IN EACH INSTANCE. EVEN AFTER I COMMUNICATED THAT THE ISSUE IS OUT OF THE ORDINARY AND THERE MAY BE AN ISSUE WITH THE ELECTRICAL SYSTEM, SO REPLACING A BATTERY IS NOT THE SOLUTION. THEY JUST CLAIMED THE CAR NEEDS TO BE DRIVEN MORE FREQUENTLY. THIS SAME PROBLEM JUST OCCURED AGAIN TODAY, 8/26 AND REQUIRED ME TO JUMP START THE CAR. THERE ARE NO OTHER WARNING LIGHTS OR MESSAGES. I'M CONVINCED THERE IS SOME SORT OF ECLECTRICAL DRAW ON THE CAR'S SYSTEM AFTER IT IS TURNED OFF THAT IS CAUSING THIS, BUT SUBARU REFUSES TO ADDRESS IT.

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