NHTSA Complaint #11430481 — 2021 ALLIANCE RV PARADIGM

SERVICE BRAKES, ELECTRIC:SOLENOID/ACTUATOR issue reported to NHTSA

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Complaint Details

ODI Number 11430481
Vehicle 2021 ALLIANCE RV PARADIGM
Component SERVICE BRAKES, ELECTRIC:SOLENOID/ACTUATOR
Date of Incident
Date Filed
Mileage 3,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2021 Alliance Paradigm Trailer. The contact stated upon testing the brake actuator, the system failed to respond. The warning message "Trailer Disconnected" appeared on the instrument panel. The parts manufacturer was made aware of the failure and informed the contact that it was a manufacturer’s defect and the solenoid inside the brake actuator was overheating when receiving electrical signals from the brake away switch. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and shipped the brake actuator part to the contact for replacement. The vehicle was repaired. The approximate failure mileage was 3,500. VIN invalid.

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