NHTSA Complaint #11430240 — 2014 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11430240
Vehicle 2014 VOLKSWAGEN JETTA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Air bags failed to deploy on my 2014 volkswagen jetta. I hit a Guardrail head on at 50-60 mph pushing it 8 feet back. I sustained a large laceration on my forehead eventually needing 6 staples and 6 stitches to close it up. My passenger got abbrastions to her head from hitting the window. Which is now cracked and broken throughout. The air bag light came on my dashboard but no air bags were ever deployed. Having just bought this vehicle 6 months ago from a dealership and them verifying that everything was in working order has me wondering what to do about this? $18,000 for a trip to the E.R that night. Needless to say I'm pretty disappointed and know that if the airbags would have properly went off it would have made things Alot easier!!

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