NHTSA Complaint #11430205 — 2021 AUDI Q5

On August 19th, we drove our Audi through heavy rain early in the day on Interstate 90 to go to Mass General Hospital. It was then parked in their covered parking garage. When we went to return home, we were on the entrance ramp to I 90 East and suddenly the car displayed messages of brake failure, electrical failure, steering failure, and then it died. It could not even be put in park. I was able to coast to the narrow shoulder. It was towed to Brookline Audi. We are told by the Service Technician that the Gateway Module in the vehicle got wet and it is our responsibility as we drove through water. Although we certainly drove in pouring rain, we never drove through any flooded areas. The apparent fact that water somehow got into this new car and shorted out this all important device is terrifying.