NHTSA Complaint #11430119 — 2014 KIA RIO

The contact owns a 2014 Kia Rio. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the engine. The contact stated that she was uncertain if any warning lights had appeared on the instrument panel. The contact took the vehicle to an independent mechanic who informed her that there may be a recall on her vehicle. The contact then took the vehicle to a dealer where they informed her that she needed a new engine and diagnosed the vehicle with engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 95,000.