NHTSA Complaint #11430002 — 2012 FORD FIESTA

It started with a loud thud sound while driving. It was as if something hit or fell on the car. Scary loud sounds from the car used to happen randomly at anytime. I had to stop the car, get out and check what fell or hit the car but every time I checked there was no mark or scratch or sign of something hitting. Sounds were so sudden and loud that someone could easily be shocked and lose control of the car. After such repeated incidents of loud thumping sounds I thought that it was the speakers (part of cars standard audio system) that was making the sound. I thought that the problem can be temporarily solved by turning off the audio system. But it was not so. Car kept making disturbing noises even with the audio system turned off. Over time it got worse and more frequent. It scares kids and other co-passengers. Knowing how disturbingly and dangerously sudden these noises are I absolutely cannot lend my car to any family member or friend to drive on their own. They could lose control of the car harming themselves or others. Now it does long crackling, popping and thumping sounds even when the car itself is off ignition. I am holding the car keys, am outside the car, it makes crackling sounds on simply opening and shutting the doors of the car. Upon quick search of this problem on the internet I find that a LOT of people have reported having this problem - https://www.youtube.com/watch?v=WLx0WN23SD4. I along with lot of others who have reported this problem are surprised that there is not already a recall of this. There appears a related TSB but it doesn't list 2012 Ford Fiesta SE - https://www.tsbsearch.com/Ford/13-4-14. Please have Ford address this and save lives. Thank you