NHTSA Complaint #11429743 — 2017 MERCEDES-BENZ C300 STRUCTURE

Complaint Details

ODI Number	11429743
Vehicle	2017 MERCEDES-BENZ C300
Component	STRUCTURE
Date of Incident	March 18, 2021
Date Filed	August 19, 2021
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2017 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the sunroof panel detached from the vehicle. The approximate failure mileage was 39,000. Parts distribution disconnect.

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