NHTSA Complaint #11429671 — 2017 TESLA MODEL S

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11429671
Vehicle	2017 TESLA MODEL S
Component	STEERING
Date of Incident	August 11, 2021
Date Filed	August 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I was pulling out of my garage when I had trouble turning the wheel and there was this cracking sound from the front of the car. I looked at the left front tire and there was a liner inside the wheel well that crumpled against the tire and the steering was not responding the way it should. I pulled the car back into the garage as the car could not be safely driven. My wife and I were about to take a 3 hour road trip. Thankfully this happened when we just started on the road and not when we were driving 60 mph on the highway. I made an appointment with Tesla. The service technician came to the house a week later (the car remained in the garage) and told me I had to have the car towed to the Tesla service center; which I did today. He told me that the front control arm had snapped off. Tesla Service center currently has the car. I do have a piece that broke off from the car that I recovered inside my garage. There were no warning messages or other symptoms that I am aware off to the best of my recollection.

Related Complaints for the 2017 TESLA MODEL S

Other STEERING Complaints

#11701035 — November 23, 2025 — I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of...

#11701014 — November 22, 2025 — Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sal...

#11665990 — June 10, 2025 — While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon i...

#11665336 — June 6, 2025 — The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel...

#11659716 — May 8, 2025 — As I was driving down my driveway to the street the power steering failed. It was extremely difficult to then steer....

Recent Complaints for the 2017 TESLA MODEL S

#11718165 — UNKNOWN OR OTHER — February 15, 2026 — I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...

#11714816 — SUSPENSION — February 1, 2026 — I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...

#11710572 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — LANE DEPARTURE: WARNING — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...

#11710572 — UNKNOWN OR OTHER — January 13, 2026 — CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...