NHTSA Complaint #11429451 — 2020 AUDI A3

The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.